Frequently Asked Questions
Enjoy free shipping for all orders over $50. (Valid only for shipping within the continental United States.)
Please Allow 1-2 Business Days for Processing Orders
We proudly stand behind our products. It’s important to us that you love what you ordered. In the rare case our products don’t meet your expectations, let us know and we’ll gladly exchange it for something you love. You may return your unworn/unused purchase within 30 days of the original purchase date for a full refund in the method you paid or for something new.
We stand behind our brand. If you received damaged or defective merchandise, we will happily replace the item or refund your purchase.
The Hearts of Gold reserves the right to refuse exchanges or refunds at our discretion.